Returns & Exchanges

At Willow Boutique, we want you to love every piece you purchase, but if something isn't quite right, we accept returns on unworn items within 30 days of delivery. Our goal is to make your shopping experience as seamless as possible, from the first click to the final exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.